Privacy Policy
Last updated: October 2024
Introduction
FIXplanet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name
- Phone number
- Email address
- Location/Address in Bangalore
- Device information (model, issue description)
- Service preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide and maintain our device care services
- Contact you regarding your service requests
- Send service confirmations and updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Email service (Resend), hosting provider (Vercel), analytics tools
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
Cookies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: hello@fixplanet.in
- Phone: +91 8105955009